FAQ

General Information

Where is Costa Art Hotel located?

1404 N Pacific Coast Hwy, Laguna Beach, CA 92651 — in the heart of Laguna Beach, steps from galleries, shops, restaurants, and the shoreline.

What time is check-in and check-out?

Check-In: 3:00 PM
Check-Out: 11:00 AM

Early check-in or late check-out may be available based on availability and additional fees.

How do I contact the hotel?

Main Phone: (949) 494-6464
Email: reservations@costaarthotel.com

We’re happy to answer any questions or help with your reservation!

Reservations & Payment

How can I make a reservation?

You can book:
• Directly on our website
• By phone
• Through select third-party booking platforms

What payment methods do you accept?

We accept most major credit cards, including:
Visa, MasterCard, Discover and American Express.

We gladly accept cash payments provided the exact amount is presented at check-in. However, a valid credit card is required for all reservations to authorize a refundable incidental deposit.

A valid credit card is required at the time of booking or check-in.

Is a deposit required?

Yes. A credit card authorization or deposit is required at check-in to cover incidentals. The amount may vary based on the length of stay.

A $100 incidental security deposit will be authorized as a hold on your personal credit card at check-in. This amount is fully refundable at the end of your stay, provided there are no additional charges. Depending on your bank, the hold may take approximately 3–5 business days after check-out to be released.

Cancellation & Refunds

What is the cancellation policy?

Policy varies by rate.
• Standard rates typically require cancellation 72 hours prior to arrival to avoid a charge.
• Non-refundable rates will not be refunded if canceled once booked.

Please check your confirmation email for exact details.

How long does it take for a refund to process?

Refunds (when applicable) are typically returned to the original payment method within 5–10 business days.

Guest Services & Amenities

Is Wi-Fi available?

Yes! Free high-speed Wi-Fi is available throughout the hotel in guest rooms and common areas.

Does the hotel offer parking?

Yes, we are pleased to offer complimentary on-site parking for one vehicle per guest room.

Are pets allowed at Costa Art Hotel?

Yes. We are a pet-friendly hotel. Pet fee is $25/night. A maximum of 2 well-behaved dogs are allowed per room with a total limit of 40 lbs. No other pets are permitted and pets cannot be left alone in the room.

For the comfort of all guests, dogs are not permitted in the lobby area during breakfast hours from 7:00 a.m. to 10:00 a.m.

Is there housekeeping during stays?

Housekeeping services are provided daily.

Room Details & Amenities

What is included in my room?

Every guest room features:
• Comfortable bed and linens
• Flat-screen TV
• Free high-speed Wi-Fi
• Mini-refrigerator
• Microwave
• Coffee station
• Hair dryer
• Shampoo, conditioner and body lotion
• Make-up wipes and shower caps
• Private bathroom
• Daily housekeeping

Can I request a specific room or view?

Yes. You may request specific floors, views, or room types when reserving. Requests are subject to availability and cannot be guaranteed. Please contact the front desk prior to your arrival for details.

Do you have rooms with bathtubs?

Yes, we offer a limited number of guest rooms with bathtubs. Please contact the front desk at least three (3) days prior to your arrival to request this accommodation. Requests are subject to availability.

Policies & Safety

Is smoking allowed?

No. Costa Art Hotel is a non-smoking property. Smoking anywhere on the premises may result in additional cleaning fees.

What is the hotel’s pet policy?

Pets are welcome.
• Pet fee may apply
• Pets must be kept on a leash or in a carrier in public areas

Please contact the front desk for full details before arrival.

Lost & Found

If you leave something behind, contact the front desk immediately. Lost items are held for a limited time.

We can assist with mailing lost items. Guests are responsible for providing a prepaid shipping label.

Nearby Attractions

What attractions are nearby?

Costa Art Hotel is centrally located near:
• Main Beach & Crescent Bay Beach
• Art galleries and boutiques
• Dining and nightlife
• Laguna Beach scenic trails and parks

We are conveniently located just a 5-minute drive from downtown and the main beach area. Ask the front desk for recommendations.

What transportation options are nearby?

The nearest stop for the city’s free trolley is located just across the street and down the hill, next to the entrance of Crescent Bay Beach.

Special Requests

Can I arrange for late check-out?

Late check-out may be available based on availability and an additional hourly fee of $20 USD. Please inquire at the front desk.

Is early check-in available?

Early check-in may be available for a fee of $50 plus tax, subject to availability. If your room is not ready, you may park your vehicle and store your luggage until check-in time.

Can you store my luggage before check-in or after check-out?

Yes. Luggage storage is available. Please contact the front desk prior to arrival for assistance.

Do you provide amenities for infants?

Yes. A Pack ’n Play is available upon request at no additional charge.

Do you offer beach equipment?

Yes. Guests may borrow beach gear from the front desk, including towels, umbrellas, chairs, boogie boards, wagons, and sand toys, complimentary during your stay.

Do you offer any special services?

Yes. We offer wine bottle service for guests looking to enhance their stay. Please contact the front desk for availability and selection.

Contact & Support

Have more questions?

Call us: (949) 494-6464
Email: reservations@costaarthotel.com
Visit: costaarthotel.com

We’re here to help make your stay comfortable and memorable!

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